This is our privacy statement, it outlines the data we collect from you and how we use it.

The Bishop's Castle & District Lifeline Company Ltd (trading as Enterprise South West Shropshire) are committed to protecting your privacy and to providing technology that gives you a secure online experience. The majority of the website can be viewed without giving us any information about yourself. However for certain areas of the website and for certain functions you are required to enter personal information. This privacy statement explains the data we collect and its use in these situations.

Collecting your Personal Information
We will ask you when we need information that personally identifies you or allows us to contact you. Generally but not limited to, this information is requested when you:

• you send us feedback
• you join our eNewsletter mailing list

Personal information collected from bishopscastle.co.uk often is limited to name, email address, location but may from time to time include other information when needed to provide a service that you requested.

Use of your Personal Information
We use your personal information for the following purposes:

• To contact you when you have a query
• To supply you with an eNewsletter if you request one

ESWS respects your privacy and will not sell or make available in any way your personal information except where you have specifically asked us to or if we are required to do so by law or in the good faith belief that such action is necessary to:

• conform to the edicts of the law or comply with legal process served on ESWS or the bishopscastle.co.uk website.
• protect and defend the rights or property of ESWS and its website bishopscastle.co.uk
• act in urgent circumstances to protect the personal safety of users of the website.

Security of your Personal Information
ESWS protects the security of your personal information and honors your choice for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction.

Your personal information is never shared outside ESWS Limited without your permission, except under conditions explained above.Inside ESWS Limited your data is stored in password-controlled areas with limited access.

To enable us to monitor and improve the site, we may gather certain information about you when you use the website, including details of your Operating system: e.g., Windows, DOS, Macintosh, or UNIX; Browser version and type: e.g., Netscape Navigator or Internet Explorer; Browser language: e.g., Java or Unix; Internet Service Provider (ISP): e.g., MindSpring or AOL;

Your IP address: a unique number assigned to every computer on the Internet. The type of information that ESWS can infer from the IP address is a geographic location. Your domain: e.g., .com,net, or .edu. This is standard information that is available with all communication sent on the Internet.

Our site may link to other web sites and we are not responsible for their data policies or procedures or their content.

We endeavour to take all reasonable steps to protect your personal Data but ESWS cannot guarantee the security of any data that you disclose online.

If you have any questions about our privacy policy, please contact us.